Refund & Returns Policy

Effective Date: January 29, 2025
Business Name: Bare Beauty
Website: www.barebeauty.store
Address: 18 Rue Rene Apperre

At Bare Beauty, we strive to ensure you love your minimalist jewelry. However, if you’re not completely satisfied with your purchase, we’re here to help! Please read our comprehensive Refunds and Returns Policy below to understand how to initiate a return, the conditions, and applicable timeframes.

1. Returns Eligibility

We accept returns for items that meet the following criteria:

  • The product must be unused, unworn, and in its original condition with all tags and packaging intact.
  • Returns must be initiated within 30 days from the delivery date.
  • Items marked as “Final Sale” or customized/personalized products are not eligible for return.

2. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Email us at [email protected] with your order number and a brief reason for the return.
  2. Approval: Once your request is reviewed, we will provide return instructions and a return shipping label if applicable.
  3. Pack and Ship: Safely pack the item in its original packaging and ship it back to the address provided.

3. Return Shipping Costs

  • Domestic Returns: Bare Beauty offers free return shipping for domestic orders.
  • International Returns: Customers are responsible for return shipping costs for international orders unless the item is defective or incorrect.

4. Refund Policy

Refunds will be processed under the following conditions:

  • Eligibility: Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
  • Timeline: Approved refunds will be issued within 7-10 business days to your original payment method.
  • Deductions: If the item is returned damaged, incomplete, or shows signs of wear, a deduction may be applied to your refund.

5. Exchanges

  • We currently do not offer direct exchanges. If you wish to exchange a product, please initiate a return for a refund and place a new order for the desired item.

6. Defective or Incorrect Items

If you receive a defective or incorrect product:

  • Contact us at [email protected] within 7 days of delivery.
  • Provide your order number, a photo of the item, and a description of the issue.
  • We will cover all shipping costs to replace or refund defective or incorrect items.

7. Non-Refundable Scenarios

  • Items returned without prior authorization.
  • Items returned outside the 30-day window.
  • Items not in their original condition, packaging, or missing components.
  • Final Sale or customized items.

8. Contact Us

For any questions about our Refunds and Returns Policy, please don’t hesitate to reach out:

Our team is here to assist you Monday to Friday, 9 AM to 5 PM (CET).

9. Important Notes

  • Keep proof of postage when returning items, as Bare Beauty is not responsible for lost or undelivered returns.
  • Refunds may take longer to reflect in your account due to bank processing times.
  • We reserve the right to update this policy at any time to ensure fairness to both our customers and business.

Thank you for choosing Bare Beauty for your minimalist jewelry needs. We value your trust and look forward to providing you with an exceptional shopping experience.